Warranty

Quick Reference Guide

• Once you take ownership of your home, if you have a problem, please contact the Warranty Office at 610.832.8000 ext. 269 to speak with the Warranty Coordinator for assistance. The hours of operation are M-F from 8am – 4pm.
• If you have an emergency and it’s after hours or on the weekend, you can contact the appropriate vendor listed on your Emergency Vendor Magnet. Please make sure you also either:
  • Call the Warranty Office at 610.832.8000 ext. 269 OR
  • Email warranty@juddbuilders.com to report the emergency
• What is considered an “emergency” is defined in the Judd Builders Homeowner Manual. If the vendor provides service and it’s not a true emergency, you will be charged for the service.
• If you have any questions, DO NOT call the Warranty Manager. Please email Shaun at slattanze@juddbuilders.com
• If you have an issue and either try to fix it yourself or contact another vendor other than those listed on your Emergency Vendor Magnet, your warranty is VOID for that item.
• REMINDER! Make sure you call the Warranty Department after you have been in your home for 30 days to schedule your 60 day walk through. Please call the Warranty Department again when you have lived in your home for 11 months to schedule your year end walk through.
• Appliances are not warranted by Judd Builders. You must contact the manufacturer directly. The Judd Builders warranty is for 1 year from the date of settlement, not the day you actually move into your home.
• If you have a non-emergency issue after settlement, all issues will be addressed at your 60 day walk through.
• When calling or emailing, please make sure you identify yourself by letting us know your name, homesite number, contact phone number and the name of your community.